Job Stories

Jeremiah came to NRD Midwest with his home's Radon levels at 7 pCi/L. Tony Kulhanek, an Indoor Air Quality Specialist, came out to help as soon as he could and helped ease his mind with the safest and most cost-efficient system we could build. The installation crew did a great job, they were very timely, and cleaned up well. The quality, cost, and quick turnaround left Jeremiah feeling very satisfied!

These were one of our delicate customers as the main reason they got a radon mitigation system is because part of the homeowner's lung has been removed. He is entirely sensitive to anything that can attack his respiratory system or as simple as his breathing. The wife is overly concerned about radon at home, so they had to test, the reading came out to 30 pCi/L which was not good. They immediately booked an installation in the closest possible time and date. The team found a room for 3 extraction points and the point starts between the lift station and stack in storage closet. Second point was from the closet going to the bathroom and third point will be from the other closet with the bathroom that has a floor drain. Before the team started everything was identified and explained to both homeowners and all sets of expectations were laid down. They agreed and gave the go signal and everything was smooth as silk! They also threw in an addition of Breathe EZ filter and duct cleaning for extra protection. 

Radon and its adverse health effects can have a profound impact on people's lives. New customers often share with us how their personal history and health concerns have motivated them to test for and eliminate radon in their homes. Mary Kay was one such customer. She's had some health issues and as she and her husband Dennis grow older eliminating radon has become a priority for them both. A test revealed the Omaha couple's radon level to be 11.3 pCi/L. Our team installed a mitigation system and a Breathe EZ Air Cleaner to help lower their level as quickly and effectively as possible. They also made sure that the couple understood how the system functions and were comfortable replacing their own Breathe EZ air filters to ensure that their system keeps them healthy for years to come.

Karen has always been an analytical person and takes her role as a homeowner very seriously. Though she knew her house needed radon mitigation, this Omaha homeowner felt no need to rush the process.  Hearing Karen's concerns, our team crafted an installation plan and walked the homeowner through every step, making sure to offer discrete options that wouldn't keep Karen from completing other home improvement projects she had planned. Radon may be a serious health concern, but there's no reason why mitigation can't be thoughtful and undisruptive. Our team is dedicated to providing system designs that allow homeowners to keep their homes aesthetically consistent without sacrificing safety.

Omaha homeowner Brooke cared deeply about her health. Unlike her diet and her workout schedule, Brooke didn't think much about her indoor air quality and its impact on her health. After finding out about the dangers of radon, however, she knew her home needed to be tested. Home health can have serious implications for personal health, though it's harder to see. Our team assessed the homeowner's needs and installed a mitigation system and Breathe EZ Air Filter so she doesn't have to worry that radon and unsafe indoor air is undermining her healthy lifestyle.

When our installation team is out helping homeowners breathe easier, they record notes at each job for future team members who might work on the project. These notes might include details about the location of an extraction point, a special part needed, or other technical details, but often they also include notes like these: "Customer has early signs of dementia. Be patient. Help him right please." "Please take off shoes. It is a cultural preference and it would mean a lot to the customer." or, sometimes, more simply: "She is great. Treat her well please." Our team recognizes that mitigation installation is about more than just the installation. They know that customers are relying on them not only to make their houses safe but to make them feel safe. They understand that welcoming a team of strangers into your home takes trust, and they strive to repay that trust. That's why they spend time listening to each customer, understanding their specific needs and preferences before suggesting an installation plan. That's why they walk each customer through the installation plan at the customer's pace. That's why they carry out installations with respect for the customer's requests and home rules. That's why they leave little notes: to ensure their teammates are prepared to give the same five-star treatment to every home and every customer. It's just one part of a great radon mitigation installation, but at National Radon Defense Midwest, we think it's a pretty important one.

Andrew and Austin did a great job in this exterior install for our customers. They just moved into their new home and have 2 young children and they would like to spend more time in their basement living area. With the help of our crew and installing this mitigation system, it will allow this family to feel safe in their home knowing that their radon levels will be taken care of. Great job Austin and Andrew!!

Radon Defense Midwest was contacted by concerned home owners in Omaha, NE regarding their radon levels. Upon inspection of the home, we had found muliple additions, creating multiple chambers. We also found that the ceiling and joists were made of concrete. We sat down with the homeowner who had concerns regarding the apperance of the system. Knowing the system would require multiple extraction points, we designed a system with 2 radon mitigation fans, and 6 extraction points. After install we sucessfully took the homeowner from a 14.2 PCI level, to a 2.3. Thank you for trusting Radon Defense Midwest with the health and saftey of your home.

This was a unique experience for our team. The client owns a hardware store and was hungover during his appointment and apologized for not feeling well. The inspection took quite a while, and he appreciated the thought the radon expert has put into the design and complimented the team a few times about how good they treat him. The client is in his 60s and his son lives in the basement, so he was really concerned about the cancer risk and overall indoor air quality. He was a nice enough guy that warmed up as time progressed. The installation was quick as it was a 2-chamber home. One extraction point as entering finished space along foundation wall, route through finished wall, second extraction point in storage room, route up along ceiling, exit through rim joist and route upside of house. Everything went well!

Josh did an amazing job. He was so friendly, made sure to ask questions and was so respectful of my home. He left my home cleaner then it was before he got here! Cannot recommend Radon Defense Midwest enough!